PRIVACY POLICY
Effective Date: June 2, 2026
American Refrigeration Heating & Air Conditioning Co., Inc. (“American Refrigeration,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.
This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and related services.
- INFORMATION WE COLLECT
We may collect the following categories of information:
Personal Information You Provide
When you contact us, request service, schedule an appointment, request a quote, submit a form, or otherwise communicate with us, we may collect:
• Name
• Email address
• Telephone number
• Mailing or service address
• City, state, and ZIP code
• Information about your HVAC system or service needs
• Any information you voluntarily provide in messages or inquiries
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Website usage and navigation data
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
- HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to inquiries and service requests
• Schedule appointments and provide HVAC services
• Prepare estimates and proposals
• Process transactions and payments
• Communicate regarding appointments, services, and customer support
• Improve our website and business operations
• Monitor website performance and security
• Send marketing communications where permitted by law
• Comply with legal obligations and enforce our rights
- TEXT MESSAGES AND COMMUNICATIONS
If you provide your phone number, you may receive calls, emails, or text messages regarding appointments, estimates, service updates, and customer support.
Where required by law, we will obtain your consent before sending marketing text messages. You may opt out of marketing communications at any time by following the instructions included in the communication or by contacting us directly.
- SHARING OF INFORMATION
We do not sell personal information.
We may share information with:
• Service providers that assist in operating our business
• Website hosting providers
• Payment processors
• Marketing and analytics vendors
• Customer relationship management providers
• Government agencies or legal authorities when required by law
• Successors in the event of a merger, acquisition, restructuring, or sale of assets
All third-party service providers are expected to maintain appropriate safeguards for personal information.
- ONLINE ANALYTICS AND ADVERTISING
We may use third-party analytics services such as Google Analytics or similar technologies to understand how visitors use our website.
These providers may use cookies and related technologies to collect information about your interactions with our website and other websites.
You can generally control cookie preferences through your browser settings.
- DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
- RETENTION OF INFORMATION
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory requirements
- YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:
• Accessing information we maintain about you
• Requesting correction of inaccurate information
• Requesting deletion of certain information
• Opting out of certain marketing communications
To exercise any applicable rights, please contact us using the information below.
- CHILDREN’S PRIVACY
Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 years of age.
If we learn that personal information from a child has been collected, we will take reasonable steps to delete it.
- THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
- CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
American Refrigeration Heating & Air Conditioning Co., Inc.
Address:
8815 MWC Road
Olive Branch, MS 38654
Phone:
Mississippi: 662-337-7968
Tennessee: 901-743-7200
